Process Management (IS 510)


Degree Course M.Sc., Diploma
Lecturer Prof. Dr. Armin Heinzl
Grading 80% written exam (60-minutes) and 20% group assignment
Language of instruction English
Room SN 169
Time 10.02., 24.02., 10.03, 24.03., 21.04., 05.05., 19.05., 12:00-15:15 bi-weekly
Office hours By appointment
Additional information There is an Ilias group for this lecture which contains all additional materials. You can register by selecting the lecture in the Portal of the University of Mannheim. Afterwards, you can access all materials via


In this lecture, theoretical concepts and methods in process management will be presented. After completing the class you should be able to

  • recognize the significance of process management
  • model and analyze business processes by using particular techniques and tools
  • define the structure of processes in a semantically precise way
  • examine the (dynamic) behavior of objects in processes
  • improve the design of processes




Degree Course MSc, Diploma
Lecturer Okan Aydingül (M.Sc. Business Informatics), Dipl.-Wirtsch.-Inf. Alexander Scheerer
Language of instruction English
Room The first two exercises take place in SN 169. The following exercises take place in L 7, 3-5 - 358 (bwl.pool)
Time Tuesdays, 13:45-15:15 (03.03, 17.03), 15:30-18:45 (14.04, 12.05, 26.05)
Office hours by appointment


No. Date Topic Lecturer
1 10.02.2015 Fundamentals & Process Modeling via UML Prof. Heinzl
2 24.02.2015 Process Modeling: Basic Petri Nets & ARIS, BPMN vs. Petri Nets Prof. Heinzl
3 10.03.2015 Process Analysis: Structural Analysis Prof. Heinzl
4 24.03.2015 Behavioral Analysis: Waiting Queues and GPSS & Process Analysis: Behavioral Analysis: Simulations Prof. Heinzl
5 21.04.2015 Process Implementation: Workflow Systems Prof. Heinzl
6 05.05.2015 Process Controlling Prof. Heinzl
7 19.05.2015 buffer Prof. Heinzl
tbd Boston Consulting Workshop (Inroduction & Assignment) Dr. Michael Grebe
tbd Boston Consulting Workshop (Presentations) Dr. Michael Grebe


  • Van der Aalst, W.; van Hee, K.: Workflow Management: Models, Methods and Systems, Berlin u.a. 2002.
  • Oberweis, A.: Modellierung aus Ausführung von Workflows mit Petri-Netzen, Stuttgart 1996.
  • Jablonski, S.: Workflow-Management-Systeme: Modellierung und Architektur, Bonn 1995.