Bachelor-Seminar

Topic: Software Engineering and Management Aspects of Software as a Service (SaaS) as a Distribution Model of Enterprise Application Software
Lecturer Prof. Dr. Armin Heinzl and Assistants
Corporate host n/a
Contact hours per week 2 SWS, conducted as a block seminar
Certificate Seminarschein
ECTS 4 (Weighting of the Final Grade: 70% Paper, 20% Presentation, 10% Discussion)
Prerequisite Wifo I - III
Date 4 December 2008
Location Room M271
Registration Until June 30, 2008
Contact Thomas Kude

Abstract

Traditionally, enterprise application software has been offered through the on-premise concept, where software vendors sell licences, i.e., the right to use a certain piece of software. Recently, a distribution model that has been well-known under the term Application Service Provisioning (ASP) re-gained popularity as the Software as a Service (SaaS) distribution and business model. Thereby, application systems are delivered and managed remotely by a provider through a one-to-many model. Customers do not buy licences, but rather pay a usage fee for service consumption. Popular examples of SaaS offerings are salesforce.com and SAP Business ByDesign. The often predicted shift towards the SaaS delivery model raises several interesting theoretical questions. This seminar will deal with the following topics:

1. Drivers and barriers of the adoption of SaaS from a customer perspective
2. Requirements Management for SaaS
3. The influence of SaaS on the underlying software development methodology
4. Quality criteria and quality management of SaaS
5. Integration of on-demand and on-premise solutions

The primary objective of the seminar is to offer insights into software engineering and management aspects of SaaS. The secondary objective is to train students regarding the necessary techniques for scientific work. Important aspects are the evaluation, structuring, and classification of existing research work and the presentation of a detailed and thorough overview of the current state of the art. In addition, scientific work also includes the creation of new knowledge. The participation in the seminar can be regarded as an important preliminary step towards a successful bachelor thesis.

Important Dates

  • Registration Deadline: 30 June 2008
  • Kick-Off Meeting: 7 July 2008
  • Paper Submission: 1 November 2008
  • Seminar Session: 4 December 2008, Presentation Language: English or German

Process Milestones to be Validated With Tutor

  • Literature Review
  • Rough Concept
  • Detailed Concept of Content and Structure
  • Final Paper
  • Slides for Final Presentation
  • Comprehensive Feedback / Lessons Learned for Bachelor Thesis

Topics

Topic Student Tutor
Drivers and barriers of the adoption of SaaS from a customer perspective Kayee Au-Yeng, Marc Huber, Benjamin Schubert Jessica Winkler
Requirements Management for SaaS Trang Huy Duc Thai, Erman Süner, Sarina Wittemann Dr. Jens Dibbern
The influence of SaaS on the underlying software development methodology Carl Heckmann Dr. Tobias Hildenbrand
Quality criteria and quality management of SaaS Alexander Hanschke, Granit Kuqi Boris Quaing
Integration of on-demand and on-premise solutions Alexander Neff, Matthias Krupp, Patrick Will Thomas Kude

Introductive Literature

Choudhary, V. "Software as a Service: Implications for Investment in Software Development," Proceedings of the 40th Hawaii International Conference on System Science, 2007.

Greschler, D., and Mangan, T. "Networking lessons in delivering Software as a Service - Part I," International Journal of Network Management (12:5) 2002a, pp 317 - 321.

Greschler, D., and Mangan, T. "Networking lessons in delivering Software as a Service - Part II," International Journal of Network Management (12:6) 2002b, pp 339 - 345.

Lassila, A. "Taking a Service-Oriented Perspective on Software Business: How to Move from Product Business to Online Service Business," IADIS International Journal (4:1) 2006, pp 70 - 82.

Turner, M.a.B., D. and Brereton, P. "Turning Software into a Service," Computer (36:10) 2003, pp 38 - 44.

Walsh, K.R. "Analyzing the Application ASP Concept: Technologies, Economies, and Strategies," Communications of the ACM (46:8) 2003, pp 103 - 107.