Information Resource Management I

Lecture

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Content

This course is designed for students who desire an insightful synopsis of information management. It outlines relevant information properties and emphasizes management issues of information as a resource. All topics will be discussed from an academic perspective as well as from a practical perspective.

Teaching language will be English.

Schedule

No. Date Topics and literature
1 10.09.07 Introduction: The evolving role of IS
An Overview of Management Information Systems (Davis et al. 1985, pp. 3-23)
From Data Processing to Strategic Information Systems (Somogyi et al. 1999)
Information Orientation: People, Technology and the Bottom Line (Marchand et al. 2000)
2 17.09.07 Strategic Information Systems
Instruments: strategic grids, 5 competitive forces, value chain (Applegate et al. 1996, Chapter 2: pp. 46-55 - Chapter 3: 83-108)
Resource-based view (Mata et al. 1995)
How information gives you competitive advantage (Porter et al. 1985)
3 24.09.07 Strategic Information Systems Planning
An integrated approach toward strategic information systems planning (Min et al. 1999)
Experiences in strategic information systems planning (Earl 1993)
Strategic alignment: Leveraging information technology for transforming organizations (Henderson et al. 1999)
4 01.10.07 IS/T Governance and Leadership
Don’t Just Lead, Govern (Weill 2004)
Crafting Information Technology Governance (Peterson 2004)
How CIOs Manage IT During Economic Decline (Leidner et al. 2003)
5 08.10.07 Centralisation vs. Decentralisation of IS Resources
Centralized versus Decentralized Computing: Organizational Considerations and Management Options (King 1983)
Examining the Emergence of Hybrid IS Governance Solutions: Evidence from a Single Case Site (Brown 1997)
6 15.10.07 Visiting Talk by Paul Willmot, McKinsey & Company, Inc., on IT Governance
7 22.10.07 Sourcing Options and Outsourcing Decision
Information Technology Outsourcing: What Problems are we Trying to Solve? (Lacity et al. 1999)
Outsourcing der Informationsverarbeitung im Mittelstand (Dibbern et al. 2001)
8 29.10.07 Outsourcing Relationship Management
Effect of Partnership Quality on IS Outsourcing Success: Conceptual Framework and Empirical Validation (Lee et al. 1999)
Work Outcomes and Job Design for Contract versus Permanent Information Systems Professionals on Software Development Teams (Ang et al. 2001)
9 05.11.07 Internal Markets and other Hybrid Arrangements
Beyond Outsourcing: Managing IT Resources as a Value Center (Venkatraman 1997)
Die Ausgliederung der betrieblichen Datenverarbeitung (Heinzl 1993)
10 12.11.07 Offshoring and Application Service Providing (ASP)
Synching' or Sinking: Trajectories and Strategies in Global Software Outsourcing Relationships (Heeks et al. 2001)
Tactical Approaches for Alleviating Distance in Global Software Development (Carmel et al. 2001)
Application Hosting Services: Opportunities of Service Providers (Cisco Systems 2000)
11 19.11.07 IS/T Returns / Impact
Review: Information Technology and Organizational Performance: An Integrative Model of IT Business Value (Melville et al. 2004)
How IT creates business value: a process theory synthesis (Soh et al. 1995)
12 26.11.07 IS/T Controlling
The balanced scorecard: A foundation for the strategic management of information systems (Martinsons et al. 1999)
Service quality: A measure of information systems effectiveness (Pitt et al. 1995)
13 03.12.07 Visiting Lecture on "IT-Controlling” by Prof. Dr. Thomas Hess, LMU Munich, on IT Controlling
14 10.12.07 Risk Management
A Portfolio Approach to Information Technology Development (Applegate et al. 1996, pp. 451-466)
Coping with Systems Risk: Security Planning Models for Management Decision Making (Straub et al. 1998)

Literature

  • Ang, S., and Slaughter, A.S. "Work Outcomes and Job Design for Contract versus Permanent Information Systems Professionals on Software Development Teams," MIS Quarterly (25:3) 2001, pp 321-350.
  • Applegate, L.M., McFarlan, F.W., and McKenney, J.L. Corporate Information Systems Management: Text and Cases Irwin McGraw-Hill, Bosten u.a., 1996.
  • Brown, C. "Examining the Emergence of Hybrid IS Governance Solutions: Evidence from a Single Case," Information Systems Research (8:1) 1997, pp 69-94.
  • Carmel, E., and Agarwal, R. "Tactical Approaches for Alleviating Distance in Global Software Development," IEEE Software (March/April) 2001, pp 22-29.
  • Cisco_Systems (ed.) Application Hosting Services: Opportunities of Service Providers, San Jose, 2000.
  • Davis, G.B., and Olson, M.H. Management Information Systems Conceptual Foundations, Structure, and Development, (2nd ed.) McGraw-Hill Series in Management Information Systems, New York et al., 1985.
  • Dibbern, J., and Heinzl, A. "Outsourcing der Informationsverarbeitung im Mittelstand: Test eines multitheoretischen Kausalmodells," WIRTSCHAFTSINFORMATIK (43:4) 2001, pp 339-350.
  • Earl, M.J. "Experiences in strategic information systems planning," MIS Quarterly (17:1) 1993, pp 1-24.
  • Heeks, R., Krishna, S., Nicholson, B., and Sahay, S. "Synching' or Sinking: Trajectories and Strategies in Global Software Outsourcing Relationships," IEEE Software Special Issue (18:2) 2001, pp 54-60.
  • Heinzl, A. "Die Ausgliederung der betrieblichen Datenverarbeitung," Information Management (4) 1992, pp 28-40.
  • Henderson, J.C., and Venkatraman, N. "Strategic alignment: Leveraging information technology for transforming organizations," IBM Systems Journal (38:2/3) 1999, pp 472-484.
  • King, J.L. "Centralized versus Decentralized Computing: Organizational Considerations and Management Options," Computing Surveys (15:4) 1983, pp 319-349.
  • Lacity, M.C., and Hirschheim, R.A. "Information Technology Outsourcing: What Problems are we Trying to Solve?," in: Rethinking Management Information Sytems: An Interdisciplinary Perspective, W.J. Currie and B. Galliers (eds.), Oxford University Press, Oxford, 1999, pp. 326-360.
  • Lee, J.-N., and Kim, Y.-G. "Effect of Partnership Quality on IS Outsourcing Success: Conceptual Framework and Empirical Validation," Journal of Management Information Systems (15:4) 1999, pp 29-61.
  • Leidner, D.E., Beatty, R.C., and Mackay, J.M. "How Cios Manage IT During Economic Decline: Surviving and Thriving Amid Uncertainty," MIS Quarterly Executive (2:1) 2003, pp 1-14.
  • Marchand, D.A., Kettinger, W.J., and Rollins, J.S. "Information Orientation: People, Technology and the Bottom Line," Sloan Management Review (Summer) 2000, pp 69-80.
  • Martinsons, M., and Davidson, R. "The balanced scorecard: A foundation for the strategic management of information systems," Decision Support Systems) 1999, pp 71-87.
  • Mata, F.J., Fuerst, W.L., and Barney, J.B. "Information Technology and Sustained Competitive Advantage: A Resource-Based Analysis," MIS Quarterly (19:4) 1995, pp 487-505.
  • Melville, N., Kraemer, K., and Gurbaxani, V. "Review: Information Technology and Organizational Performance: An Integrative Model of IT Business Value," MIS Quarterly (28:2) 2004, pp 283-322.
  • Min, S.K., Suh, E.H., and Kim, S.Y. "An integrated approach toward strategic information systems planning," Strategic Information Systems (8) 1999, pp 373-394.
  • Peterson, R. "Crafting Information Technology Governance," Information Systems Management (Fall) 2004, pp 7-22.
  • Pitt, L.F., Watson, R.T., and Kavan, C.B. "Service Quality: A Measure of Information Systems Effectiveness," MIS Quarterly (19:2) 1995, pp 173-187.
  • Porter, M.E., and Millar, V. "How Information Gives You Competitive Advantage," Harvard Business Review (65:4) 1985, pp 149-160.
  • Soh, C., and Markus, M.L. "How IT Creates Business Value: A Process Theory Synthesis," International Conference on Information Systems, The Society of Information Management, Amsterdam, The Netherlands, 1995, pp. 29-41.
  • Somogyi, E.K., and Galliers, R.D. "Developments in the Application of Information Technology in Business - Information Technology in Business: From Data Processing to Strategic Information Systems," in: Strategic Information Management : Challenges and Strategies in Managing Information Systems, R.D. Galliers and B. Baker (eds.), Butterworth-Heinemann, Oxford u.a., 1999, pp. 1-24.
  • Straub, D.W., and Welke, R.J. "Coping with systems risk: security planning models for management decision making," MIS Quarterly (22:4) 1998, pp 441-469.
  • Venkatraman, N. "Beyond Outsourcing: Managing IT Resources as a Value Center," Sloan Management Review (38:3) 1997, pp 51-64.
  • Weill, P. "Don’t Just Lead, Govern: How Top-Performing Firms Govern IT," MIS Quarterly Executive Vol. No. / March (3:1) 2004, pp 1-17.