Process Management


Degree Course MSc, Diploma
Lecturer Prof. Dr. Armin Heinzl
Contact hours per week 2 + exercise
Grading 45-minute written exam
Language of instruction English
Room L 15, 1-6 - A 001
Time Tuesday 12:00 - 13:30 h, February 28 - June 1, 2011
Office hours By appointment
Additional information There is an Ilias group for this lecture which contains all additional materials. You can register by selecting the lecture in the Portal of the University of Mannheim (university calendar). Afterwards, you can access all materials via


In this lecture, theoretical concepts and methods in process management will be presented. After completing the class you should be able to

  • recognize the significance of process management
  • model and analyze business processes by using particular techniques and tools
  • define the structure of processes in a semantically precise way
  • examine the (dynamic) behavior of objects in processes
  • improve the design of processes




Degree Course MSc, Diploma
Lecturer Dipl.-Wirtsch.-Inf. Alexander Scheerer
Language of instruction English
Room Schloss - O 142 (Engelhorn-Hörsaal)
Time Thursday 13:45 - 15:15 in O142 on March 15th, April 19th,
Thursday 15:30 - 17:00 or 17:15 - 18:45 in L7,3-5 room 358 on Mai 3rd, Mai 10th, Mai 24th
Office hours by appointment


week 1 Fundamentals
week 2 Process Modeling via UML
week 3 Process Modeling: Basic Petri Nets
week 4 Process Modeling: ARIS, BPMN vs. Petri Nets
week 5 Process Analysis: Structural Analysis
week 6 Process Analysis: Behavioral Analysis: Waiting Queues and GPSS
week 7 Process Analysis: Behavioral Analysis: Simulations
week 8 Boston Consulting Business Case Workshop (Introduction & Assignment)
week 9 Process Implementation: Workflow Systems
week 10 Bridging-IT guest lecture "What is the leading edge process technology?”
week 11 Boston Consulting Business Case Workshop (Presentations)
week 12 Process Controlling


  • Van der Aalst, W.; van Hee, K.: Workflow Management: Models, Methods and Systems, Berlin u.a. 2002.
  • Oberweis, A.: Modellierung aus Ausführung von Workflows mit Petri-Netzen, Stuttgart 1996.
  • Jablonski, S.: Workflow-Management-Systeme: Modellierung und Architektur, Bonn 1995.