IS 610 / 511 Information Resource Management


Degree Course MSc, Diploma
Lecturer Prof. Dr. Armin Heinzl
Contact hours per week 2
Grading Written exam
Language of instruction English
Room Schloss - O 145 (Heinrich Vetter-Hörsaal)
Time Tuesday, 15:30 - 17:00 h, February 28 - June 1, 2012
Office hours on appointment
Additional information There is an Ilias group for this lecture which contains all additional materials. You can register by selecting the lecture in the Portal of the University of Mannheim (university calendar). Afterwards, you can access all materials via


Modern organizations are influenced by information systems (IS) in various ways. As competition becomes borderless, organizations are forced to continually examine ways to operate more efficiently. Information systems are often a means of obtaining efficiencies in such environments. Systems are also a key enabler of new products, services, and processes.

Learning objectives

This course is designed for students who desire an insightful synopsis of information resource management concepts and practices. It emphasizes the management of information systems. The course examines issues associated with managing IT in various settings. Information management issues will be discussed from a planning, governance, and controlling perspective.

After completing this course students are able to

  • analyze complex decisions of IRM based on existing concepts and theories
  • find and evaluate different options for action regarding these decisions
  • give well founded advice which feasible actions should be taken.


No. Date Topic Lecturer
1 28.02.2012 Introduction to Information Resource Management Prof. Heinzl
2 06.03.2012 IS Returns & Impact Prof. Heinzl
3 16.03.2012 IS Strategy, Planning & Alignment Prof. Heinzl
4 20.03.2012 IS Leadership & Governance Prof. Heinzl
5 27.03.2012 IS Governance: Centralization vs. Decentralization Prof. Heinzl
03. + 10.04.2012 Easter Holidays
6 17.04.2012 Sourcing Options & Outsourcing Decision Prof. Heinzl
7 24.04.2012 Outsourcing Relationship Management Prof. Heinzl
01.05.2012 Labor Day
8 08.05.2012 Guest Lecture Albert Plugge
9 15.05.2012 IS Offshore Outsourcing Prof. Heinzl
10 22.05.2012 IS Controlling Prof. Heinzl
11 29.05.2012 IS Risk Management Prof. Heinzl


Degree Course MSc, Diploma
Lecturer Dipl.-Kfm. Marko Nöhren
Language of instruction English
Room L 15, 1-6, room A001
Time Friday(5 sessions), 15:30 – 17:00h
April 20th, April 27th, May 4th, May 5th, May 25th
Office hours on appointment

Exercise course schedule

No. Date Topic Lecturer
E1 20.04.2012 IT Productivity Research Nöhren
E2 27.04.2012 IT Services on Process Level Nöhren
E3 04.05.2012 Productivity Research Methodologies Nöhren
E4 11.05.2012 Case Introduction and Group Assignment Nöhren
E5 25.05.2012 Case Presentation Nöhren


A list with selected literature will be distributed in the course.