Topic Contemporary Aspects of IT, Software and Software Portfolio Governance
Lecturer Prof. Dr. Armin Heinzl and Research Assistants
Corporate host: SAP AG, Walldorf
Contact hours per week 2 SWS, conducted as a block seminar
Certificate Seminarschein
ECTS 5 (only for foreign program-students)
Prerequisite Vordiplom (or comparable degree) and at least 4 completed Wifo-modules
Date December 4, 2009, 9:00 - 18:00
Location SAP AG
Registration closed
Contact Sebastian Stuckenberg

Important dates

  • <b>Info session:</b> June 25, 2009; 12 pm (L15, 1-6; Room 715)
  • <b>Registration period:</b> From June 8, 2009 until June 30, 2009
  • <b>Topic and tutor assignment:</b> July 6, 2009
  • <b>Paper submission:</b> October 30, 2009
  • <b>Seminar session:</b> December 4, 2009, 9:00am - 18:00pm


  • <LINK http://wifo1.bwl.uni-mannheim.de/fileadmin/files/heinzl/files/lehre/hws09/Seminar/Info_HWS09.pdf>slides from the info session</LINK>


The primary objective of the seminar is to analyze information systems development and use from different perspectives. The secondary objective is to provide students with techniques of scientific writing in a practical setting.  Important aspects are the evaluation, structuring, and classification of existing research work and the presentation of a detailed and thorough overview of the current state of the art. In addition, scientific work also includes the creation of new knowledge. The participation in the seminar can be regarded as an important preliminary step towards a successful completion of the diploma thesis.

The seminar is subdivided into the following tracks.

  • Track 1: Portfolio Strategies

    • SAP Portfolio Strategy Group, Christian Cuske

  • Track 2: Business Solutions & Technologies

    • SAP Business Solutions & Technology Engineering Cross-Functions team, Tobias Hildenbrand

  • Track 3: IT Processes

    • SAP IT, Markus Konhaeuser



Process Milestones to be Validated With Tutor

 All milestones need to be validated with the corresponding tutor of the chair:

  • Literature Review
  • Kick-off with SAP and topic discussion*
  • Rough Concept in coordination with advisor of the chair
  • First contact with SAP advisor for the case study
  • Detailed Concept of Content and Structure
  • Final Paper
  • Slides for Final Presentation
  • Presentation
  • Comprehensive Feedback / Lessons Learned for Diploma Thesis

*it is required to already have profound knowledge about the topic prior to the kick-off meeting to garantee a serious discussion.  


Track 1:

  • 1.1: Methods and Tools for Process and Portfolio Governance in Large Software Corporations

  • 1.2: Methods and Tools of Strategic Product Portfolio Management in Large Software Corporations 

Track 2:

  • 2.1: Approaches to quality governance in agile and lean software development scenarios 

  • 2.2: Measuring and improving software process maturity according to lean development principles

  • 2.3: Methods and tools for effective and efficient verification and tracking of standard software requirements

Track 3:

  • 3.1: Evaluating existing methods for integrating IT organizations and processes after mergers and acquisitions

    • advisor: Markus Konhaeuser (SAP AG), Miroslav Lazic
    • Case study: M&A SAP AG and Business Objects 

  • 3.2: Evaluation of process- versus functional-oriented reporting for IT organizations 

    • advisor: Markus Konhaeuser (SAP AG), Miroslav Lazic 
    • Case study: IT Performance Measurement 

  • 3.3: Benchmarking of IT processes: Evaluation of methods and approaches and how to initiate improvement cycles 

    • advisor: Markus Konhaeuser (SAP AG), Erik Hemmer 
    • Case study: Change Management Process 

  • 3.4: Evaluation of existing models for process maturity evaluation  

    • advisor: Markus Konhaeuser (SAP AG), Sebastian Stuckenberg 
    • Case study:  Incident Management Process 


  • The literature review should be done by students independently.
  • The review shall include electronic literature sources offered by the University of Mannheim (Rechercheportal)  as well as sources available on the internet.
  • An overview of literature sources is available here