IS 611 Case Studies in Information Systems


Degree Course MSc, Diploma
Lecturer Prof. Dr. Heinzl and staff
Contact hours per week 2
Grading Topic presentation (45%), Written Case (55%)
Language of instruction English
Room L 9, 1-2 009
Time Thursday, 8:30-10:00 h
Registration wifo1(at) until Sept 15
Office hours by appointment
Additional information


This course is designed for students that focus on the Information Management track in the master’s programme. It crosses and integrates the topics of the lectures and attempts to complement the theoretical lenses from a practical perspective with the help of case studies. Thus, this course is recommended for the second year of the master program. The course offers the opportunity for a comprehensive team effort. In addition to analyzing the methodological foundations of case study research, students have to write and present a case study on their own. This deepens the understanding of real world IS topics and offers a substantial way to enter IS research from an empirical perspective. The best two cases will be nominated for the annual Business Informatics Challenge in Dublin.


No. Date Topic Literature Lecturer
1 10.9.09 Kick-Off and introduction Prof. Heinzl
2 17.9.09 Announcement of case teams and tutors n.a.
3 24.9.09 Foundations of the case method [1], [5], [8] Ch. 1, 2 t.b.a.
4 1.10.09 Teaching cases versus research cases [1], [2], [8] Ch. 1, 2 t.b.a.
5 8.10.09 Exploratory versus confirmatory research cases [4], [5], [8] Ch. 1, 2 t.b.a.
6 15.10.09 Positivist versus interpretativist research cases [1], [6], [7] t.b.a.
7 22.10.09 Introduction in tools for qualitative research: Nvivo [3],[5], [8] Ch. 5 t.b.a.
8 29.10.09 Presentation of case concepts (topic & company) Plenary session
9 5.11.09 Roundtables with tutors n.a.
10 12.11.09 Presentation of interview plan and guidline Plenary session
11 19.11.09 Roundtables with tutors n.a.
12 26.11.09 Presentation of story concept and case structure Plenary session
13 3.12.09 Presentation of cases Plenary session
14 15.1.10 Submission of final cases n.a.


[1] Benbasat, I., Goldstein, D.K. and Mead, M. "The Case Research Strategy in Studies of Information Systems", MIS Quarterly (11:3) 1987, pp. 369-386.

[2] Cappel, J.J. and Schwager, P.H. "Writing IS teaching cases: Guidelines for JISE submission", Journal of Information Systems Education (13:4), 2002, pp. 287-294.

[3] Dibbern, J., Winkler, J. and Heinzl, A. "Explaining Variations in Client Extra Costs between Software Projects Offshored to India", MIS Quarterly (32:2) 2008, pp. 333-366.

[4] Eisenhardt, K.M. "Building Theories from Case Study Research,” Academy of Management Review (14:4), 1989, pp. 532-550.

[5] Myers, M. D. "Qualitative Research in Information Systems," MIS Quarterly (21:2), June 1997, pp. 241-242. MISQ Discovery, archival version, June 1997, MISQ Discovery, updated version, last modified: November 5, 2008

[6] Klein, H. K. and Michael D. Myers. "A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems," MIS Quarterly, Special Issue on Intensive Research  (23:1), 1999, pp. 67-93.

[7] Orlikowski, W.J. and Baroudi, J.J. "Studying Information Technology in Organizations: Research Approaches and Assumptions", Information Systems Research (2) 1991, pp. 1-28.

[8] Yin, R. K. Case Study Research, Design and Methods, 4th ed. Newbury Park, Sage Publications, 2002.