Reference Projects

Outsourcing, Offshoring and Globalization of Software and IT Services

This field of research aims at analyzing the organization of the design process of information systems in situations of labor division. The main focus lies on the interorganizational division of labor. It is examined under which circumstances it is sensible to outsource certain IT functions to external domestic or foreign organizations and how the resulting outsourcing relationships should be managed, both from the client’ and the vendor perspective. Important current issues concern nearshoring and offshoring, business process outsourcing, as well as such new forms of IT service provision as Software as a Service. Furthermore, processes within the software industry are examined such as the evolution and management of partner networks or questions concerning the export of software products and services abroad.