Integrated Information Systems / "Wirtschaftsinformatik III" (Bachelor BWL)


Degree course BSc BWL and other non-Business Informatics degree courses
Lecture Prof. Dr. Armin Heinzl, Dipl. Wirtsch.-Inf. Kai Spohrer, Dipl. Wirtsch.-Inf. Tommi Kramer
Contact hours per week 3 (2 Lecture, 1 Exercise) + Tutorials
Grading Written exam (90 min.)
Language English
Room A3 0.01
Time Wednesday, 10:15 a.m. to 11:45 a.m., April 18, 2012 - June 2, 2012
12:00 p.m. (noon) to 1:30 p.m., April 18, 2012 - June 2, 2012
Office hours On appointment
Additional information There is an Ilias group for this lecture which contains all additional materials. You can register by selecting the lecture in the Portal of the University of Mannheim (university calendar). Afterwards, you can access all materials via


More information on the tutorials will be provided in the first lecture.


In the first part of the lecture, an introduction to process modeling will be given. In subsequent sessions, we will discuss the use of integrated information systems, with a focus on manufacturing and trading industries.

Furthermore, fundamentals of management support systems (Business Intelligence) will be presented.

Finally, the participants of the lecture shall be able to model complex operational tasks with the help of well-established modeling methods. Additionally, the participants shall be in the position to discuss the potential of the use of integrated information systems in manufacturing companies and to analyze and understand comprehensive process dependencies.

Structure of the lecture:

  • Process Modeling
  • Information Systems in
    • Research & Development
    • Marketing & Sales
    • Procurement, Warehousing
    • Production
    • Shipping, Service
    • Finance, Accounting and Human Resources
  • Information Systems in Retailing
  • Planning and Control Systems


  • Mertens et al.: Grundzüge der Wirtschaftsinformatik, 7th edition, Springer 2001
  • Mertens: Integrierte Informationsverarbeitung, 2 volumes, volume 1, Operative Systeme in der Industrie, 16th edition (older editions can be used as well)
  • Wigand et al.: Introduction to Business Information Systems, Springer 2003