Process Management

Lecture

Degree Course MSc, Diploma
Lecturer Prof. Dr. Armin Heinzl
Contact hours per week 2 + 2
Grading 45-minute written exam
ECTS 6
Language of instruction German
Language of materials English
Room O 169 (- 02.03.2010); L15,1-6 A001 (09.03.2010 -)
Time 12:00 - 13:30pm, February 23 - June 1, 2010
Office hours By appointment
Additional information https://plattform.uni-mannheim.de/

Content

In this lecture, theoretical concepts and methods in process management will be presented. After completing the class you should be able to

  • recognize the significance of process management
  • model and analyze business processes by using particular techniques and tools
  • define the structure of processes in a semantically precise way
  • examine the (dynamic) behavior of objects in processes
  • improve the design of processes 

The lecture will be held in German with English lecture slides and reading materials. 

 

 

Exercise

Degree Course MSc, Diploma
Lecturer Dipl.-Wirtsch.-Inf. Tommi Kramer
Language of instruction German
Room O131, O163
Time Thursday, 13:45-15:15 h
Office hours by appointment

Schedule (preliminary)

No. Date Topic Lecturer
1 23.02.2010 Fundamentals Prof. Heinzl
2 02.03.2010 Process Modeling via UML Prof. Heinzl
3 09.03.2010 Process Modeling: Basic Petri Nets Prof. Heinzl
E1 11.03.2010 Exercise 1 (Room: O131) Tommi Kramer
4 16.03.2010 Process Modeling: High-Level Petri Nets Prof. Heinzl
5 23.03.2010 Process Modeling: ARIS, EPC vs. Petri Nets Prof. Heinzl
E2 25.03.2010 Exercise 2 (Room: O131) Tommi Kramer
30.03.2010 Easter Holiday - no lecture
06.04.2010 Easter Holiday - no lecture
6 13.04.2010 Process Analysis: Structural Analysis Prof. Heinzl
7 20.04.2010 Process Analysis: Behavioral Analysis: Markov Chains and Queues Prof. Heinzl
8 27.04.2010 Process Analysis: Behavioral Analysis: Simulations Prof. Heinzl
E3 29.04.2010 Exercise 3 (Room: O163) Tommi Kramer
9 04.05.2010 Visiting Talk Steria Mummert Consulting Dr. Paulussen
10 11.05.2010 Process Implementation: Workflow Systems Prof. Heinzl
11 18.05.2010 BPM Workshop Boston Consulting (8.00 am - 3.30 pm) Registration Dr. Grebe and team
12 25.05.2010 Process Implementation: Adaptive Work Flows Prof. Heinzl
E4 27.05.2010 Exercise 4 (Room: O131) Tommi Kramer
13 01.06.2010 Process Controlling Prof. Heinzl

Literature:

  • Van der Aalst, W.; van Hee, K.: Workflow Management: Models, Methods and Systems, Berlin u.a. 2002.
  • Oberweis, A.: Modellierung aus Ausführung von Workflows mit Petri-Netzen, Stuttgart 1996.
  • Jablonski, S.: Workflow-Management-Systeme: Modellierung und Architektur, Bonn 1995.