• BWL /
• Heinzl /
• Team /
• Armin Heinzl, Chairperson

Chairperson

• Information Systems Outsourcing
• Collaborative Software Development
• Petri Nets and Business Process Simulation

• Information Management
• Information Systems
• Process Management

Publications

Monographs

• Hirschheim, Rudy; Heinzl, Armin; Dibbern, Jens (2009)
  "Information Systems Outsourcing: Enduring Themes, Global Challenges, and Process Opportunities", 3rd ed, Springer-Verlag, Berlin et al.

• Heinrich, Lutz J. and Heinzl, Armin and Roithmayr, Friedrich (2007)
  "Wirtschaftsinformatik - Einführung und Grundlegung", 3. Auflage, Oldenburg Wissenschaftsverlag, München

• Klaus Haasis, Armin Heinzl, Dieter Klumpp (Hrsg.) (2007)
  "Aktuelle Trends in der Softwareforschung - Tagungsband zum do it.software-forschungstag 2007", MFG Stiftung Baden-Württemberg

• Hirschheim, R.A., Heinzl, A. und Dibbern, J. (2006)
  "Information Systems Outsourcing: Enduring Themes, New Perspectives and Global Challenges", 2nd ed, Springer-Verlag, Berlin et al.

• Haasis, Klaus and Heinzl, Armin and Klumpp, Dieter (2006)
  "Aktuelle Trends in der Softwareforschung. Tagungsband zum doIT Software-Forschungstag am 13. Juli 2006", Dpunkt Verlag, Heidelberg

• Heinrich, L.J. and Heinzl, A. and Roithmayr, F. (2004)
  "Wirtschaftsinformatik-Lexikon", 7. Auflage, Oldenburg Wissenschaftsverlag, München

• Bartmann, D. and Mertens, P. and Sinz, E.J. (Haupt-Hrsg.) and Amberg, M. and Bodendorf, F. and Ferstl, O.K. and Heinzl, A. and Lehner, F. and Pernul, G. and Thome, R. (2004)
  "Überbetriebliche Integration von Anwendungssystemen", Shaker, FORWIN-Tagung 2004, Aachen

• Hirschheim, Rudy and Heinzl, Armin and Dibbern, Jens (2002)
  "Information Systems Outsourcing: Enduring Themes, Emergent Patterns and Future Directions", Springer, Heidelberg

• Heinzl, Armin and Güttler, Wolfgang and Paulussen, Torsten O. (2001)
  "Strategie, Organisation und Informationsverarbeitung in deutschen Krankenhäusern ", PCO, Bayreuth

• Heinzl, Armin (1996)
  "Die Evolution der betrieblichen DV-Abteilung: eine lebenszyklustheoretische Analyse", Physica, Heidelberg

• Heinzl, Armin (1993)
  "Die Ausgliederung der betrieblichen Datenverarbeitung - eine empirische Untersuchung der Motive, Formen und Wirkungen", Schäffer-Poeschel, Stuttgart

• Heinzl, A. and Weber, J. (1992)
  "Alternative Organisationskonzepte der betrieblichen Datenverarbeitung", Schäffer-Poeschel Verlag, Stuttgart

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Journals

• Dibbern, Jens and Heinzl, Armin (2009)
  "Outsourcing of Information Systems Functions in Small and Medium Sized Enterprises: A Test of a Multi-Theoretical Model"
  In: Business & Information Systems Engineering , Volume 1 (Reprint as one of “Best papers from 1959 to 2008”, published in Witschaftsinformatik, 43/4, 2001), pp 118-129

• Dibbern, J.; Winkler, J.; Heinzl, A. (2008)
  "Explaining Variations in Client Extra Costs between Software Projects Offshored to India"
  In: MIS Quarterly, Volume 32(2), pp 333-366

• Winkler, Jessica K. ; Dibbern, Jens; Heinzl, Armin (2008)
  "The impact of cultural differences in offshore outsourcing—Case study results from German–Indian application development projects "
  In: Information Systems Frontiers, Volume 10(2), pp 243-258

• Denz, C. and Zöller, A. and Baumgart, A. and Paulussen, T. O. and Schleppers, A. and Bender, H.-J. and Badreddin, E. and Heinzl, A (2007)
  "Wirksamkeit, Schwachstellenanalyse und Verbesserungspotentiale des OP-Managements im Krankenhaus"
  In: Anästhesiologie & Intensivmedizin, pp 580-590

• Hildenbrand, Tobias and Rothlauf, Franz and Heinzl, Armin (2007)
  "Ansätze zur kollaborativen Softwareerstellung"
  In: WIRTSCHAFTSINFORMATIK, Volume 49 (Sonderheft), pp S72-S80

• Winkler, Jessica; Dibbern, Jens; Heinzl, Armin (2007)
  "Der Einfluss kultureller Unterschiede beim IT-Offshoring"
  In: WIRTSCHAFTISINFORMATIK, Volume 49:2, pp 95-103

• Geisser, Michael and Heinzl, Armin and Hildenbrand, Tobias and Rothlauf, Franz (2007)
  "Verteiltes, internetbasiertes Requirements-Engineering"
  In: WIRTSCHAFTISINFORMATIK, Volume 49 (3), pp 199-207

• Grosche, T.; Rothlauf, F.; Heinzl, A. (2007)
  "Gravity models for airline passenger volume estimation"
  In: Journal of Air Transport Management, Volume 13, pp 175-183

• Zapf, M.; Lindheimer; U.; Heinzl, A. (2007)
  "The myth of accelerating business processes through parallel job designs"
  In: Information Systems and e-Business Management, Volume 5, Issue 2, March 2007, pp 117-137

• Zöller, A. and Braubach, L. and Pokahr, A. and Rothlauf, F. and Paulussen, T.O. and Lamersdorf, W. and Heinzl, A. (2006)
  "Evaluation of a Multi-Agent System for Hospital Patient Scheduling"
  In: International Transactions on Systems Science and Applications (ITSSA), Volume 1, pp 375-380

• Schoberth, T.; Heinzl, A.; Preece, J. (2006)
  "Exploring Communication Activities in Online Communities"
  In: Journal of Organizational Computing and E-Commerce (JOCEC), Volume 16, Issue 3, pp -

• Heinzl, A.; Brehm, L. (2006)
  "Organisatorische Gestaltung und Erfolgsfaktoren der Postimplementierungsphase von ERP-Systemen"
  In: DIE UNTERNEHMUNG, Volume 6, pp 407-425

• Loos, Carl Frederik and Wolf, Rainer and Heinzl, Armin (2005)
  "Collaborative Customer Relationship Management in Handwerkerverbünden"
  In: HMD - Praxis der Wirtschaftsinformatik, Volume 243, pp -

• Heinzl, A. and Rossbach, A. (2004)
  "Die Auslagerung betrieblicher Basisinfrastrukturdienste für Informationstechnologien"
  In: Information Management & Consulting, Volume 19, pp 28-36

• Dibbern, J. and Heinzl, A. and Leibbrandt, S. (2003)
  "Interpretation des Sourcing der Informationsverarbeitung: Hintergründe und Grenzen ökonomischer Einflussgrößen"
  In: WIRTSCHAFTSINFORMATIK, Volume 45, pp 533-540

• Güttler, W. and Heinzl, A. (2003)
  "Die Adoption des Electronic Commerce im deutschen Einzelhandel."
  In: Zeitschrift für Betriebswirtschaft (ZfB), Ergänzungsheft: "Die Zukunft des Electronic Business", Volume 1, pp -

• Rothlauf, Franz and Goldberg, David and Heinzl, Armin (2002)
  "Network Random Keys - A Tree Network Representation Scheme for Genetic and Evolutionary Algorithms "
  In: Evolutionary Computation, Volume 10(1), pp 75-97, MIT Press.

• Göbel, C. and Heinzl, A. and Hocke, S. (2002)
  "Simulative Flexibilitätsanalyse interorganisatorischer Geschäftsprozesse"
  In: Industrie Management, Volume 18, pp 17-22

• Dibbern, Jens and Heinzl, Armin (2001)
  "Outsourcing der Informationsverarbeitung im Mittelstand: Test eines multitheoretischen Kausalmodells"
  In: WIRTSCHAFTSINFORMATIK, Volume 43, No. 4, pp 339-350

• Dibbern, Jens and Güttler, Wolfgang and Heinzl, Armin (2001)
  "Die Theorie der Unternehmung als Erklärungsansatz für das selektive Outsourcing der Informationsverarbeitung: Entwicklung eines theoretischen Bezugsrahmens. "
  In: Zeitschrift für Betriebswirtschaft (ZfB), Volume Vol. 71, No. 6, pp 675-700

• Lehner, F. and Bodendorf, F. and Heinzl, Armin (2001)
  "Teleteaching in der Wirtschaftsinformatik - Erfahrungen aus einem Teleseminar der Universitäten Erlangen-Nürnberg, Regensburg und Bayreuth"
  In: Informationstechnik und Technische Informatik (it + ti), Volume 4/2001, pp 184-193

• Heinzl, Armin and König, W. and Hack, J. (2001)
  "Erkenntnisziele der Wirtschaftsinformatik in den nächsten drei und zehn Jahren"
  In: Wirtschaftsinformatik, Volume 4/2001, pp 339-350

• Zapf, Michael and Heinzl, Armin (2000)
  "Ansätze zur Integration von Petri-Netzen und objektorientierten Konzepten"
  In: Wirtschaftsinformatik, Volume 1/2000, pp 36-46

• Heinzl, Armin (2000)
  "Der Stellenmarkt für akademische Positionen in Nordamerika: eine Bestandsaufnahme in den Disziplinen "Information Systems" und "Computer Science""
  In: Wirtschaftsinformatik, Volume 1/2000, pp 66-70

• Heinzl, A. and Srikanth, R. (1997)
  "Die Entwicklung der betrieblichen Informationsverarbeitung aus Anwendersicht"
  In: Die Betriebswirtschaft (DBW), Volume 3, pp 397-410

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Chapter in Book

• Winkler, Jessica; Dibbern, Jens; Heinzl, Armin (2009)
  "The Impact of Cultural Differences in Offshore Outsourcing - Case Study Results from German-Indian Application Development Projects"
  In: Hirschheim, Rudy; Heinzl, Armin; Dibbern, Jens (eds): Information Systems Outsourcing: Enduring Themes, Global Challenges, and Process Opportunities, pp 471-495, Springer-Verlag, Berlin et al.

• Arndt, Jens-Magnus and Kude, Thomas and Dibbern, Jens and Heinzl, Armin (2009)
  "The Emergence of Partnership Networks in the Enterprise Application Software Industry - An SME Perspective"
  In: Heinzl, Armin and Dadam, Peter and Kirn, Stefan and Lockemann, Peter (eds): Lecture Notes in Informatics, P-151, PRIMIUM - Process Innovation for Enterprise Software, pp 179-194, Koellen, Mannheim, Germany

• Hildenbrand, Tobias and Heinzl, Armin and Geisser, Michael and Klimpke, Lars and Acker, Thomas (2009)
  "A Visual Approach to Traceability and Rationale Management in Distributed Collaborative Software Development"
  In: Heinzl, Armin and Dadam, Peter and Kirn, Stefan and Lockemann, Peter (eds): Lecture Notes in Informatics, P-151, PRIMIUM - Process Innovation for Enterprise Software, pp 161-178, Koellen, Mannheim

• Dibbern, J.; Heinzl, A.; Schaub, N. (2007)
  "Determinanten der Akzeptanz von mobilen Bankdiensten: Test eines Drei-Perspektiven-Modells"
  In: Bayon, T.; Herrmann, A.; Huber, F. (eds): Vielfalt und Einheit in der Marketingwissenschaft: Ein Spannungsverhältnis, pp 449-478, Gabler

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Proceedings

• Deibert, Sina; Hemmer, Erik; Heinzl, Armin (2009)
  "Mobile Technology in the Construction Industry – the Impact on Business Processes in Job Production"
  In: Proceedings of the Fifteenth Americas Conference on Information Systems, pp -, San Francisco, California

• Winkler, Jessica; Dibbern, Jens; Heinzl, Armin (2009)
  "The Impact of Software Product and Service Characteristics on International Distribution Arrangements for Software Solutions"
  In: Proceedings of the 30th International Conference on Information Systems, pp -, Phoenix, Arizona, U.S.A.

• Kude, Thomas and Dibbern, Jens and Heinzl, Armin (2008)
  "Complementarity, Relation-Specific Investment, and Opportunism: Explaining Asymmetric Governance Modes in Hub-and-Spoke Networks within the Enterprise Application Software Industry"
  In: Proceedings of JAIS Theory Development Workshop, pp 8-25, Sprouts: Working Papers on Information Systems, 8(25)

• Hildenbrand, Tobias and Rothlauf, Franz and Geisser, Michael and Heinzl, Armin and Kude, Thomas (2008)
  "Approaches to Collaborative Software Development"
  In: Proceedings of the Second Workshop on Engineering Complex Distributed Systems (ECDS 2008) in conjunction with International Conference on Complex, Intelligent, and Software Intensive Systems (CISIS 2008), pp 523-528, IEEE Computer Society, Barcelona, Spain

• Deibert, Sina; Heinzl, Armin; Rothlauf, Franz (2008)
  "The Impact Logic of Mobile Technology Usage on Job Production"
  In: Proceedings of the Fourteenth Americas Conference on Information Systems, pp -, Toronto, ON, Canada

• Baumgart, A. and Zöller, A. and Denz, C. and Bender, H.-J. and Heinzl, A. and Badreddin, E. (2007)
  "Using Computer Simulation in Operating Room Management: Impacts on Process Engineering and Performance"
  In: Proceedings of Hawaii International Conference on System Sciences, pp -

• Jens Arndt and Astrid Behm and Michael Geisser and Hans-Jörg Happel and Armin Heinzl and Tobias Hildenbrand and Volker Kuttruff and Peter C. Lockemann and Asarnusch Rashid and Fabian Schäfer and Stefan Seedorf and Michael Schwind and Jan Wiesenberger (2007)
  "Das Projekt CollaBaWue - praxisnahe Grundlagenforschung zur Industrialisierung der Softwareentwicklung"
  In: Klaus Haasis and Armin Heinzl and Dieter Klumpp (eds): Tagungsband zum do it.software-forschungstag 2007, pp 198-211

• Zöller, A. and Heinzl, A. (2007)
  "Informationsbedarf und IT-Anforderungen für ein prozessorientiertes OP-Management"
  In: Tagungsband der 6. Jahrestagung der Deutschen Gesellschaft für Computer- und Robeterassistierte Chirurgie (CURAC’07), pp 305-308, Karlsruhe

• Tan, X. and Dibbern, J.and Autzen, B. and Heinzl, A. (2006)
  "Verbesserungspotenziale in der Distributionslogistik durch den Einsatz mobiler Informationstechnologien - Eine fallstudienbasierte Untersuchung,"
  In: Multikonferenz Wirtschaftsinformatik 2006, pp -, Springer-Verlag, Passau

• Winkler, Jessica and Dibbern, Jens and Heinzl, Armin (2006)
  "Success in Offshoring of Application Services - Does Culture Matter?"
  In: 14th European Conference of Information Systems, pp -, Göteborg, Sweden

• Zöller, Anja and Denz, Christof and Baumgart, Andre and Bender, Hans-Joachim and Badreddin, Essameddin and Heinzl, Armin (2006)
  "Information Need and IT demands for Business Process Reengineering in Operation Room Management"
  In: Proceedings of the 1st European Conference on E-Health, pp -, Fribourg, Swiss

• Zöller, A.; Rothlauf, F.; Paulussen, T.; Heinzl, A. (2006)
  "Benchmarking of Multiagent Systems"
  In: Kirn, S.; Herzog, O.; Lockemann, P.; Spaniol, O. (eds): Multiagent Engineering: Theory and Applications in Enterprises, pp 557-574, Berlin

• Paulussen, T.; Zöller, A.; Rothlauf, F.; Heinzl, A.; Braubach, L.; Pokahr, A.; Lamersdorf, W. (2006)
  "Agent-Based Scheduling in Hospitals"
  In: Kirn, S.; Herzog, O.; Lockemann, P.; Spaniol, O. (eds): Multiagent Engineering: Theory and Applications in Enterprises, pp 255-276, Berlin

• Dibbern, J. and Chin, W. W. and Heinzl A. (2005)
  "The Impact Of Human Asset Specificity on the Sourcing of Application Services"
  In: 13th European Conference of Information Systems, pp -, Regensburg

• Georgius, A. and Heinzl, A. (2005)
  "Strategien und Erfolgsfaktoren von Anbietern im IT und Business Process Outsourcing in Deutschland"
  In: Ferstl, O.K. and Sinz, E.J. and Eckert, S. and Isselhorst, T. (eds): Wirtschafsinformatik 2005 - eEconomy, eGovernment, eSociety, pp 409-428, Berlin u.a.

• Paulussen, T.O. and Pokahr, A. and Braubach, L. and Zöller, A. and Lamersdorf, W. and Heinzl, A. (2004)
  "Dynamic Patient Scheduling in Hospitals"
  In: Mulitkonferenz Wirtschaftsinformatik, Agent Technology in Business Applications, 2004., Essen

• Paulussen, T. and Braubach, L. and Pokahr, A. and Zöller, A. and Heinzl, A. and Lamersdorf, W. (2004)
  "Patient scheduling under uncertainty, Poster Abstract"
  In: Haddad, H. and Omicini, A. and Wainwright, R. L. and Liebrock, L. M. (eds): Proceedings of the 2004 ACM Symposium on Applied Computing (SAC), pp 309-310, Nicosia, Zypern

• Schoberth, T. and Heinzl, A. and Rafaeli, S. (2004)
  "Quantitative Heterogenität in Virtual Communities"
  In: Bartmann, D. and Mertens, P. and Sinz, E.J. (eds) (eds): Überbetriebliche Integration von Anwendungssystemen, FORWIN-Tagung 2004, pp 149-171, Nürnberg

• Paulussen, T.O. and Jennings, N. R. and Decker, K. S. and Heinzl, A. (2003)
  "Distributed Patient Scheduling in Hospitals"
  In: Proc. 18th Int. Joint Conf. on AI, Acapulco, Mexico

• Schoberth, T. and Preece, J. and Heinzl, A. (2003)
  "Online Communities: A Longitudinal Analysis of Communication Activities."
  In: Sprague, R. (ed.) (eds): Proceedings of the 36th Hawaii International Conference on System Science (HICSS), pp -, Big Island, Hawaii

• Dibbern, Jens and Brehm, Lars and Heinzl, Armin (2002)
  "Rethinking ERP-Outsourcing Decisions for Leveraging Technological and Preserving Business Knowledge "
  In: Proceedings of the Hawai'i International Conference on System Sciences, January 7 - 10, 2002, Big Island, Hawaii

• Grosche, Tobias and Heinzl, Armin and Rothlauf, Franz (2001)
  "A Conceptual Approach for Simultaneous Flight Schedule Construction with Genetic Algorithms"
  In: E.J.W. Boers et al. (eds): Application of Evolutionary Computation, LNCS 2037, pp 257-267, Springer, Heidelberg

• Rothlauf, Franz and Goldberg, David E. and Heinzl, Armin (2001)
  "On the Debate Concerning Evolutionary Search Using Prüfer Numbers "
  In: Workshop Proceedings of the Genetic and Evolutionary Computation Conference (ROPNET 2001) , pp 262-267, San Franciso

• Paulussen, Torsten O. and Rothlauf, Franz and Heinzl, Armin (2001)
  "Konzeption eines Koordinationsmechanismus zur dezentralen Ablaufplanung in medizinischen Behandlungspfaden (MedPaCo)"
  In: Buhl, H. U. and Huther, A. and Reitwiesner, B. (eds): 5. Internationale Tagung Wirtschaftsinformatik 2001 , pp 867-880, Physica, Heidelberg

• Brehm, Lars and Heinzl, Armin and Markus, L. (2001)
  "Tailoring ERP Systems: A Spectrum of Choices and their Implications"
  In: Nunamaker, J. and Sprague, R. (eds): Proceedings of the 35. Hawai'i International Proceedings of the 34. Hawai?i International Conference Of System Science (HICSS), Maui, Hawaii 2001

• Schoberth, T. and Heinzl, A. (2001)
  "Virtual Communities as a communication instrument for infomediaries: typologies and properties"
  In: Seventh Americas Conference on Information Systems, pp --

• Rothlauf, Franz and Goldberg, David E. and Heinzl, Armin (2000)
  "Bad Codings and the Utility of Well-Designed Genetic Algorithms "
  In: Beyer, H. and Cantu-Paz, E. and Goldberg, D. and Parmee, I. and Spector, L. and Whitley, D. (eds): Proceedings of the Genetic and Evolutionary Computation Conference (GECCO 2000) , pp 355-362, Morgan Kaufmann Publishers, San Francisco, California

• Heinzl, Armin and Güttler, Wolfgang (2000)
  "IT induced Health Care Reconfiguration: German Hospitals in Transition"
  In: Hansen, H.R and Mahrer, H. and Bichler, M. (eds): A Cyberspace Odysse, Proceedings of the 8th European Conference on Information Systems (ECIS), Vienna 2000, pp 1237-1244

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Working Papers

• Augustin, Joerg and Heinzl, Armin and Dibbern, Jens
  Working Paper 1/2010
  Unlocking path dependencies in Business Process Outsourcing decision making
• Kude, Thomas and Dibbern, Jens and Heinzl, Armin
  Working Paper 6/2009
  Why do Complementors Participate? An Empirical Analysis of the Emergence of Partnership Networks in the Enterprise Application Software Industry
• Dibbern, Jens and Geisser, Michael and Hildenbrand, Tobias and Heinzl, Armin
  Working Paper 5/2009
  Design, Implementation, and Evaluation of an ICT-Supported Collaboration Methodology for Distributed Requirements Determination
• Dibbern, Jens and Chin, Wynne W. and Heinzl, Armin
  Working Paper 4/2009
  Economic, Systemic, and Environmental Influences on the Sourcing of Application Services: A Comparative Study of German and US Companies
• Schoberth Thomas and Heinzl Armin and Rafaeli Sheizaf
  Working Paper 3/2009
  Quantifying the Skewed Distribution of Activity in Virtual Communities within a longitudinal study
• Winkler, Jessica; Dibbern, Jens; Heinzl, Armin
  Working Paper 2/2009
  The Influence of Product-Specific Determinants on Software Firms' International Entry Mode Choices
• Kude, Thomas and Dibbern, Jens and Heinzl, Armin
  Working Paper 3/2008
  Complementarity, Relation-Specific Investment, and Opportunism: Explaining Asymmetric Governance Modes in Hub-and-Spoke Networks within the Enterprise Application Software Industry
• Prof. Dr. Heinzl, Armin
  Working Paper 2/2008
  Zur Notwendigkeit einer strukturierten Doktorandenausbildung in der Wirtschaftsinformatik
• Deibert, Sina and Heinzl, Armin and Rothlauf, Franz
  Working Paper 1/2008
  The impact logic of mobile technology usage on job production

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Team

• Armin Heinzl, Chairperson
• Luise Bühler, Office
• Ingrid Distelrath, Office
• Dr. Tobias Hildenbrand, Guest lecturer
• Dr. Carsten Stockmann, Guest lecturer
• Erik Hemmer
• Lars Klimpke
• Tommi Kramer
• Thomas Kude
• Miroslav Lazic
• Sven Scheibmayr
• Kai Spohrer
• Sebastian Stuckenberg
• Members Emeriti