Prof. Dr. Armin Heinzl

chair person

Contact

Universität Mannheim

Lehrstuhl für ABWL und Wirtschaftsinformatik
L 15, 1-6 - Room 515/516
68161 Mannheim,
Germany

Phone: +49 621 181-1690
E-mail: 

Office hours by appointment.

Research Interest

  • Information Systems Outsourcing and Governance
  • Business and Software Development Processes
  • Information Behaviour

Teaching

  • Information Management
  • Information Systems
  • Process Management

Biography

2013 Visiting scholar at LSE - London School of Economics and Political Science, London
2009 Visiting scholar at ESSEC International Business School, Paris
2005-2008 Spokesperson of the Primium (www.primium.org) research association
since 2003 Board Member of the Baden-Württemberg Connected (bwcon)
2005-2007 Spokesperson of the scientific committee for Business Information Systems (WKWI – Wissenschaftliche Kommission für Wirtschaftsinformatik), network of professors for Business Administration
2005-2007 Managing Director and Academic Director of the Mannheim Business School gGmbH
since 2002 Chair of General Management and Information Systems at the University of Mannheim
2000-2006 Chairman of the supervisory board of the Heliad Private Equity GmbH & Co.KGaA, formerly VCH Private Equity GmbH & Co.KGaA
1999 Visiting scholar at the Center of Research on Information Technology in Organizations (CRITO), University of California at Irvine
1996-2002 Chair of Business Administration, especially Information Systems at University of Bayreuth
1995 Habilitation in Business Administration at the Koblenz Corporate School of Management WHU - Otto Beisheim Hochschule
1993-1994 Visiting Scholar at Walter E. Haas School of Business Administration, University of California at Berkeley
1990 Conferral of the doctorate Dr. rer. pol., dissertation topic "Outsourcing of Business Data Processing – An Empirical Analysis of Motives, Ways and Impacts"
1989 Visiting Scholar at the Harvard Graduate School of Business Administration, Information Systems Management
1990 Doctorate in Business Administration at the Koblenz Corporate School of Management WHU - Otto Beisheim Hochschule
1986 Master in Business Administration (Dipl.-Kfm.) at the Johann Wolfgang Goethe University, Frankfurt am Main, Germany

Awards

2008 Best Information Systems article during the past 50 years for "Outsourcing der Informationsverarbeitung im Mittelstand: Test eines multitheoretischen Kausalmodells" in Journal WIRTSCHAFTSINFORMATIK (together with Jens Dibbern)
2001 Best Paper Award for the essay "A Conceptual Approach for Simultaneous Flight Schedule Construction with Genetic Algorithms" at the Second European Workshop on Evolutionary Computation in Aerospace (Evoflight), Como, Italy, 18.- 20. April 2001 (together with T. Grosche und F. Rothlauf)
1993 Disseration award from the Association for Organization (Gesellschaft für Organisation (GfürO))
1983-1987 Scholarship from the Organization of Young Talent of the H.F. & PH.F. Reemtsma GmbH & Co, Hamburg

Selected Publications

Monographs

Heinrich, L. J., Heinzl, A. and Riedl, R. (2011).
"Wirtschaftsinformatik: Einführung und Grundlegung",
4. Auflage, Heidelberg.

Edited Books and Series

Heinzl, A., Buxmann, P., Weitzel, T. and Wendt, O. (2012).
"Theory-Guided Modeling and Empiricism in Information Systems Research",
Heidelberg u.a.

Heinzl, A., Dadam, P., Kirn, S. and Lockermann, P. (eds.) (2009).
"PRIMIUM - Process Innovation for Enterprise Software, Lecture Notes in Informatics (LNI) Proceedings", 
Bonn.

Hirschheim, R., Heinzl, A. and Dibbern, J. (2009).
"Information Systems Outsourcing: Enduring Themes, Global Challendes, and Process Opportunities", 
3rd edition, Berlin et al.

Journals

Dibbern, J., Chin, W. and Heinzl, A. (2012).
"Systematic Determinants of the Information Systems Outsourcing Decision: A Comparative Study of German and US Firms",
In: Journal of the Association of Information Systems (JAIS), Volume 13 (6), pp. 466-497.

Kude, T., Dibbern, J. and Heinzl, A. (2012).
"Why Do Complementors Participate? An Analysis of Partnership Networks in the Enterprise Software Industry"
In: IEEE Transactions on Engineering Management, Volume 59, No. 2, pp. 250-265.

Dibbern, J. and Heinzl, A. (2009).
"Outsourcing of Information Systems Functions in Small and Medium Sized Enterprises: A Test of a Multi-Theoretical Model"
In: Business and Information Systems Engineering, Volume 1 (Reprint as one of "Best papers from 1959 to 2008”, published in Witschaftsinformatik, 43/4, 2001), pp 118-129.

Winkler, J., Dibbern, J. and Heinzl, A. (2008).
"The Impact of Cultural Differences in Offshore Outsourcing - Case Study Results from German-Indian Application Development Projects",
In: Information Systems Frontiers, Volume 10, pp. 243-258.

Dibbern, J., Winkler, J. and Heinzl, A. (2008).
"Explaining Variations in Client Extra Costs between Software Projects Offshored to India"
In: MIS Quarterly, Volume 32(2), pp. 333-366.

Grosche, T., Rothlauf, F. and Heinzl, A. (2007).
"Gravity models for airline passenger volume estimation"
In: Journal of Air Transport Management, Volume 13, pp 175-183.

Zapf, M., Lindheimer, U. and Heinzl, A. (2007).
"The myth of accelerating business processes through parallel job designs"
In: Information Systems and e-Business Management, Volume 5(2), March 2007, pp 117-137.

Schoberth, T., Heinzl, A. and Preece, J. (2006).
"Exploring Communication Activities in Online Communities"
In: Journal of Organizational Computing and E-Commerce (JOCEC), Volume 16(3).

Rothlauf, F., Goldberg, D. and Heinzl, A. (2002).
"Network Random Keys - A Tree Network Representation Scheme for Genetic and Evolutionary Algorithms"
In: Evolutionary Computation, Volume 10(1), pp 75-97, MIT Press.

Chapter in Book

Nöhren, M., Heinzl, A., Kramer, T., Kude, T., and Kurasov, P. (2013)
"IT Global Delivery Model Efficiency: An Exploratory Case Study to Identify Input and Output Factors",
In: Kotlarsky, J. and O., Ilan and Willcocks, L. (eds): Advances in global sourcing: Models, Governance and Relationships, pp-, Springer Verlag, Berlin

Nöhren, M. and Heinzl, A. (2012) 
"Measuring the Relative Efficiency of Global Delivery Models in IT Outsourcing",
In: Kotlarsky, J. and O., Ilan and Willcocks, L. (eds): The Dynamics of Global Sourcing: Perspectives and Practices, pp. 61-75, Springer Verlag, Berlin

Proceedings

Kramer, T., Klimpke, L. and Heinzl, A. (2012). 
"Outsourcing Decisions of Small and Medium-Sized Enterprises: A Multiple-Case Study Approach in the German Software Industry",
In: Proceedings of the 46th Hawaii International Conference on System Sciences (HICSS-46), Maui, Hawaii, USA.

Schmidt, C. T., Spohrer, K., Kude, T. and Heinzl, A. (2012). 
"The Impact of Peer-Based Software Reviews on Team Performance: The Role of Feedback and Transactive Memory Systems",
In: International Conference on Information Systems (ICIS), Orlando, Florida.

Spohrer, K., Gholami, B. and Heinzl, A. (2012). 
"Team Learning in Information Systems Development - A Literature Review",
In: European Conference on Information Systems (ECIS), Paper 223, Barcelona, Spain.

Nöhren, M. and Heinzl, A. (2012). 
"Relative Efficiency of IT Outsourcing Global Delivery Models: A Resource-Based Perspective",
In: 20th European Conference on Information Systems (ECIS), Barcelona, Spain.

Hemmer, E., Heinzl, A. and Leidner, D. (2012). 
"The 'I' in 'IS': Understanding Human Computer-Based Information Behavior",
In: 20th European Conference on Information Systems (ECIS), Barcelona, Spain.

Hemmer, E. and Heinzl, A. (2012).
"Determinants of Information Channel Choice: The Impact of Task Complexity and Dispositional Character Traits",
In: Proceedings of the 45th Hawaii International Conference on System Sciences, (HICSS-45), Maui, Hawaii, USA.

Lazic, M., Heinzl, A. and Neff, A. (2012). 
"IT Governance Impact Model: How mature IT Governance affects Business Performance",
In: Proceedings of JAIS Theory Development Workshop, Shanghai, China, Sprouts: Working Papers on Information Systems, 11 (147).

Lazic, M., Groth, M., Schillinger C. and Heinzl, A. (2011).
"The Impact of IT Governance on Business Performance",
In: Proceedings of the 17th Americas Conference on Information Systems, Detroit, Michigan, USA.

Spohrer, K., Heinzl, A. and Li, Y. (2011).
"Antecedents of ISD Offshoring Outcomes: Exploring Differences between India and China",
In: Proceedings of the 44th Hawaii International Conference on System Sciences, Koloa, Kauai, Hawaii, USA.

Stuckenberg, S. and Heinzl, A. (2010).
"The Impact of the Software-as-a-Service Concept on the Underlying Software and Service Development Processes",
In: Proceedings of the 14th Pacific Asia Conference on Information Systems (2010), Taipei, Taiwan.

Winkler, J., Dibbern, J. and Heinzl, A. (2009).
"The Impact of Software Product and Service Characteristics on International Distribution Arrangements for Software Solutions",
In: Proceedings of the 30th International Conference on Information Systems, Phoenix, Arizona, USA.

Deibert, S., Hemmer, E. and Heinzl, A. (2009).
"Mobile Technology in the Construction Industry – the Impact on Business Processes in Job Production",
In: Proceedings of the Fifteenth Americas Conference on Information Systems, San Francisco, California, USA.

Kude, T., Dibbern, J. and Heinzl, A. (2008).
"Complementarity, Relation-Specific Investment, and Opportunism: Explaining Asymmetric Governance Modes in Hub-and-Spoke Networks within the Enterprise Application Software Industry",
In: Proceedings of JAIS Theory Development Workshop, Sprouts: Working Papers on Information Systems, 8(25).

Deibert, S., Heinzl, A. and Rothlauf, F. (2008).
"The Impact Logic of Mobile Technology Usage on Job Production",
In: Proceedings of the Fourteenth Americas Conference on Information Systems, Toronto, ON, Canada.

Baumgart, A., Zoeller, A., Denz, C., Bender, H., Heinzl, A. and Badreddin, E. (2001).
"Using Computer Simulation in Operating Room Management: Impacts on Process Engineering and Performance",
In: 40th Annual Hawaii International Conference on System Sciences (HICSS-07), pp.131b.

Winkler, J., Dibbern, J. and Heinzl, A. (2006).
"Success in Offshoring of Application Services - Does Culture Matter?",
In: 14th European Conference of Information Systems, Göteborg, Sweden.

Dibbern, J., Chin, W. W. and Heinzl A. (2005).
"The Impact Of Human Asset Specificity on the Sourcing of Application Services",
In: 13th European Conference of Information Systems, Regensburg.

Paulussen, T. O., Jennings, N. R., Decker, K. S. and Heinzl, A. (2003).
"Distributed Patient Scheduling in Hospitals",
In: Kohn, A.; Gottlob, G. (eds.): Proceedings of the 18th International Joint Conference on Artificial Intelligence, Acapulco, Mexico.

Schoberth, T., Preece, J. and Heinzl, A. (2003).
"Online Communities: A Longitudinal Analysis of Communication Activities",
In: Proceedings of the 36th Hawaii International Conference on System Science, Big Island, Hawaii.

Dibbern, J., Brehm, L. and Heinzl, A. (2002).
"Rethinking ERP-Outsourcing Decisions for Leveraging Technological and Preserving Business Knowledge",
In: Proceedings of the Hawaii International Conference on System Sciences, Big Island, Hawaii.

Schobert, T. and Heinzl, A. (2001).
"Virtual Communities as Communication Instrument for Infomediaries",
In: Proceedings of the American Conference on Information Systems (AMCIS-01), Boston.

Brehm, L., Heinzl, A. and Markus, L. (2001).
"Tailoring ERP Systems: A Spectrum of Choices and their Implications",
In: Proceedings of the 34. Hawaii International Conference of System Science (HICSS-01), Maui, Hawaii, USA.

Heinzl, A. and Güttler, W. (2000).
"IT included Health Care Reconfiguration: German Hospitals in Transition.",
In: Hansen, H. R.; Mahrer, H.; Bichler, M. (Hrsg.): A Cyberspace Odysse, Proceedings of the European Conference on Information Systems (ECIS-00), Vienna, pp. 1237-1244.